HappyOrNot Devices for VCS Two Months FREE!*

Realtime Customer Feedback

  • Collect real time feedback on customer satisfaction
  • Identify customer touch points to be investigated, such as "waiting time", "employee friendliness", "cleanliness".
  • Option to provide candid feedback to find out what is causing any dissatisfaction.
  • Enhance your ability to make improvements and process optimizations immediately.

*With a contract term of 24 months

Secure Your Special Offer Now!
Previous
Next

VCS Quote Hotline 765 444 2702

Smiley Touch

Real time customer feedback where it matters – at the point of sale!

  • Set up the device and collect feedback immediately
    You mount the device and activate it in minutes. No further setup necessary.
  • 3-stage feedback query
    Main question, follow-up questions and an open feedback field. This provides a deeper understanding of your customers' motives.
  • Healthy feedback
    All our feedback devices contain an antimicrobial coating. The certified protective film neutralizes germs of all kinds - including corna viruses. Scientifically proven.
Previous
Next

Service Hotline 765 444 2702

Smiley Terminal

Collect feedback quickly and easily

  • Set up
    Install the device and collect feedback immediately You assemble the device and activate it in minutes. No further setup necessary.
  • Completely wireless
    The Smiley terminals are operated by batteries, which operate the device for at least 1 year. The feedback is transmitted via a mobile internet connection (2G / 3G).
  • Healthy feedback
    All of our feedback devices contain an antimicrobial coating. The certified protective film neutralizes all kinds of germs - including corna viruses. Scientifically proven.

Smiley Digital

Collect feedback via web and mail. Find out in real time how satisfied your customers really are!

You can use our Smiley Digital solutions in your website, your online shop, your app or other digital products.

  • All data can be called up in real time in the reporting tool and can be used immediately for conclusions and optimization.
  • Find out in real time how satisfied your customers are with your service.
  • The feedback is anonymous and voluntary, so that you receive more and more authentic feedback.
Previous
Next

Intelligent reporting. Always included.

Analytics reporting is at the “heart” of our feedback systems.

  • You can access the feedback at any time from your PC or smartphone
  • You can have automatic email notifications sent to you.
  • This is how we help you turn your customers into satisfied regular customers
  • You can also gauge the satisfaction of your employees
Contact Us
Previous
Next

Service Hotline 765 444 2702

Special Offer!

HappyOrNot devices are free for two months*

The offer includes two smiley terminals and access to the web-based reporting system.



    *Based on a 24 month contract

    Scroll to Top