Create a solution that meets your needs and only pay for what you need.

Our customer and employee satisfaction experts are there for you

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Smiley Digitals

Understand and improve the customer experience at physical touchpoints - in your stores or offices - using feedback terminals.

Essential

All the capabilities you need to get started with customer experience management.

$ 139 Month
  • Real-time data reporting
  • Quick view
  • Analytics
  • Email performance reports
  • Smiley connection
  • Administrative tools
  • (Price is for 1 year contract without one time set up fee, delivery fee or sales tax.)

Professional

The complete range of functions for companies of any size.

. Contact sales .
  • Export
  • Live release
  • Report app for iOS and Android
  • Real-time collaboration
  • Follow-up Signifikanz
  • Customer service
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The Smiley Touch™ Family

Track and manage public reviews about your business. Make sense of every review and understand trends as they emerge.

Essential

All the capabilities you need to get started with customer experience management.

$ 149 Month*
  • Real-time data reporting
  • Quick view
  • Analytics
  • Email performance reports
  • Smiley connection
  • Administrative tools
  • (Price is for 1 year contract without one time set up fee, delivery fee or sales tax.)

Professional

The complete range of functions for companies of any size.

. Contact sales .
  • Export
  • Live release
  • Report app for iOS and Android
  • Real-time collaboration
  • Nachbereitung Signifikanz
  • Customer service
Edit

Smiley Digitals

Understand and improve the customer experience at physical touchpoints - in your stores or offices - using feedback terminals.

Pop-up

Embedded

QR Code

Essential

All the capabilities you need to get started with customer experience management.

$ 139 Month
  • Real-time data reporting
  • Quick view
  • Analytics
  • Email performance reports
  • Smiley connection
  • Administrative tools
  • (Price is for 1 year contract without one time set up fee, delivery fee or sales tax.)

Professional

The complete range of functions for companies of any size.

. Contact sales .
  • Export
  • Live release
  • Report app for iOS and Android
  • Real-time collaboration
  • Follow-up Signifikanz
  • Customer service
Essential PROFESSIONAL
Real-time data reporting
- Always up-to-date insights.
Export
- Easily export data, reports and images. Multiple formats and options including CSV files
Quick view
- At a glance for the most convenient performance monitoring.
Live sharing
- Interaction reports for sharing on screens and web pages.
Email performance reports
- The easiest way to share performance information, daily, weekly and monthly
Real-time collaboration
- Incident management with real-time alerts, acknowledgements and commenting capabilities
Smiley Connection
- A no-touch addition to your personal surveys with QR codes and short web links.
Follow-up significance
- Statistical significance for Smiley Touch follow-up questions. (Until further notice also available for Essentials and Legacy packages available)
Administrative Tools
- Modern, easy-to-use tools for managing experience points, surveys, user permissions and report subscriptions.
Customer Support
- Modern, easy-to-use tools for managing experience points, surveys, user permissions and report subscriptions.
Basic Priority customer support and advanced reporting facility
Discover the real magic where all the feedback is turned into success.
Learn more about all the features included in the Reporting Tool.
01.

Capture customer feedback across all channels

02.

Access your results 24/7

03.

Compare and analyze the data in the system

Processes optimized on the basis of the data

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