Create a solution that meets your needs and only pay for what you need.
Our customer and employee satisfaction experts are there for you
Smiley Digitals
Understand and improve the customer experience at physical touchpoints - in your stores or offices - using feedback terminals.
Essential
All the capabilities you need to get started with customer experience management.
$
139
Month
- Real-time data reporting
- Quick view
- Analytics
- Email performance reports
- Smiley connection
- Administrative tools
- (Price is for 1 year contract without one time set up fee, delivery fee or sales tax.)
Professional
The complete range of functions for companies of any size.
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Contact sales
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- Export
- Live release
- Report app for iOS and Android
- Real-time collaboration
- Follow-up Signifikanz
- Customer service
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Real-time data reporting - Always up-to-date insights. |
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Export - Easily export data, reports and images. Multiple formats and options including CSV files |
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Quick view - At a glance for the most convenient performance monitoring. |
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Live sharing - Interaction reports for sharing on screens and web pages. |
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Email performance reports - The easiest way to share performance information, daily, weekly and monthly |
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Real-time collaboration - Incident management with real-time alerts, acknowledgements and commenting capabilities |
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Smiley Connection - A no-touch addition to your personal surveys with QR codes and short web links. |
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Follow-up significance - Statistical significance for Smiley Touch follow-up questions. (Until further notice also available for Essentials and Legacy packages available) |
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Administrative Tools
- Modern, easy-to-use tools for managing experience points, surveys, user permissions and report subscriptions. |
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Customer Support
- Modern, easy-to-use tools for managing experience points, surveys, user permissions and report subscriptions. |
Basic | Priority customer support and advanced reporting facility |
Discover the real magic where all the feedback is turned into success.
Learn more about all the features included in the Reporting Tool.
