Realtime Digital Member Feedback To Support The MWR ICE Program!

  • Identify which of your Community, Soldier and Family support activities and services might need improvement
  • Collect real time feedback which complements your ICE program
  • Identify Member touch points to be investigated, such as "waiting time", "staff friendliness", "cleanliness" and more.
  • Option to provide candid feedback to find out what is causing any dissatisfaction.
  • Enhance your ability to make improvements and process optimizations immediately.

HappyOrNot Devices Two Months FREE!*

*With a contract term of 24 months

Secure Your MWR Special Offer Now!
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MWR Quote Hotline 765 444 2702

Smiley Touch

Real time Member feedback which complements your ICE program!

  • Set up the device and collect feedback immediately
    You mount the device and activate it in minutes. No further setup necessary.
  • 3-stage feedback query
    Main question, follow-up questions and an open feedback field. This provides a deeper understanding of your Members' motives.
  • Healthy feedback
    All our feedback devices contain an antimicrobial coating. The certified protective film neutralizes germs of all kinds - including corna viruses. Scientifically proven.
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MWR Quote Hotline 765 444 2702

Smiley Terminal

Collect feedback quickly and easily

  • Set up
    Install the device and collect feedback immediately You assemble the device and activate it in minutes. No further setup necessary.
  • Completely wireless
    The Smiley terminals are operated by batteries, which operate the device for at least 1 year. The feedback is transmitted via a mobile internet connection (2G / 3G).
  • Healthy feedback
    All of our feedback devices contain an antimicrobial coating. The certified protective film neutralizes all kinds of germs - including corna viruses. Scientifically proven.

Smiley Digital

Collect feedback via web and mail. Find out in real time how satisfied your Members really are!

You can use our Smiley Digital solutions in your website, your online shop, your app or other digital products.

  • All data can be called up in real time in the reporting tool and can be used immediately for conclusions and optimization.
  • Find out in real time how satisfied your Members are with your service.
  • The feedback is anonymous and voluntary, so that you receive more and more authentic feedback.
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Intelligent reporting. Always included.

Analytics reporting is at the “heart” of our feedback systems.

  • You can access the feedback at any time from your PC or smartphone
  • You can have automatic email notifications sent to you.
  • This is how we help you maximise the satisfaction levels of your Members
  • You can also gauge the satisfaction of your staff
Contact Us
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MWR Quote Hotline 765 444 2702

MWR Special Offer!

HappyOrNot devices are free for two months*

The offer includes two smiley terminals and access to the web-based reporting system.



    *Based on a 24 month contract

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