Your trusted guide in the CX Jungle
Do you know the opinion of your customers and employees?
You can increase the satisfaction of your customers and employees for greater sales and profits. Our sophisticated tools and proven strategies, will lead you to more turnover and higher productivity.
Your ultimate feedback solution
If you don’t want to leave the success of your business to chance or gut feeling, you need data.
With the help of our world-renowned Happy or Not solutions, you can record the satisfaction of your customers and employees in a flash.
The data obtained flows into the reporting tool for analysis – the “heart chamber” of our feedback solution. You can quickly and easily record developments and draw conclusions about possible sources of optimisation.
Your Trusted Customer Experience Professionals
Founder & CEO
Lead CX Consultant
Lead-Sales Operation Manager
Head of Media & Marketing
Benita Dunia N´sanda
Sales Operation Manager
Provide hand sanitization by attaching this holder to Smiley products and give people a convenient way to disinfect as they give feedback.
Mobile QR Code Option
Your Customers get the option to use their own mobile phones to submit feedback to you. A perfect complement to our Smiley Terminal and Touch products.
Antimicrobial Screen Protection for all Smileys products
All Smiley Touch and Smiley Terminal products come with antimicrobial protection at no extra cost, which is scientifically proven to actively combat coronaviruses and bacteria (ISO21702).